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What People Are Saying
  • "Joel is one of the few people I've known who combines practicality and vision in balance. He also has great respect for process, people and results involved in his endeavors."– Daria Paxton, Owner, Gaia Gardens LLC
  • “I have hired Judy for personal coaching on more than one occasion and found that she has a unique blend of business experience and coaching skills. It is obvious that Judy has held very senior business and HR roles throughout her career, and is able to leverage her experience and connections to help her clients get clear on their goals and then achieve them. I have worked with a number of executive coaches over the years, but never found one that possessed this rare - and highly effective - combination of skills and experience.” David Ingerman, Internet Marketing Executive

  • “Joel is a great guy! He trusts people and delegates authority and responsibility. He devised a unique retail space that surprised customers with its beautiful and vast selection of pottery from around the world. Joel is a good listener, follows through and keeps his word. Joel has innovative ideas and integrity.” – Rebecca Bergstrom, Owner, Yoga Desha LLC
  • “I have been working with Judy on exploring my career options, and I am impressed with her grasp of how to self-market. Her fun yet firm guidance is really helping me to shape my future career. What a great voyage of discovery!" – Kate, Career Coaching Client
  • “I came to know Joel through my involvement with Greenworks on Grove, the adaptive reuse project in which Joel and his partners turned the former World Pottery location into Montclair NJ's first LEED certified commercial space. Joel was a driving force throughout the project, championing the Sustainable aspects of the project. He led a "dream team" of partners all of whom shared Joel's vision for Greenworks on Grove. I am very grateful for the trust placed in me by Joel and his team. He is a smart, thoughtful manager, and showed great business judgement while incorprating green elements into the project and produced a unigue, gorgeous commercial space. I hope I get the opportunity to work with him again at some point. I have met few people who "walk the talk' as Joel does.” – Gerry Hazel, Owner, Sustainable Systems, LLC
  • “Working in a small, highly-leveraged team with global responsibilities, Judy was able to develop strong relationships with colleagues - down the hall and around the world. Judy also played a key role in the formation of this team. She has excellent coaching skills – and didn’t hesitate to effectively address internal team issues head on, in a supportive and constructive manner.” – Niti Badarinath, EVP, Global Direct Banking, Citigroup
  • ”It is with great enthusiasm that I recommend Joel Patenaude and J2 Partners I am well qualified to judge what makes a great business coach as I currently try to manage a number of companies around the world and I need lots of help, and I have tried a few coaches along the way! Joel has sound business experience with an entrepreneurial flair. With J2 Partners you will be tapping into a wealth of knowledge and experience, with a network ranging from one man bands to the biggest corporations in America. Joel maintains a professional yet comfortable style, well suited to getting his points across without ruffling the egos of us sensitive owner types. With Joel, honesty and integrity are all just part of the package. Joel & I have jointly developed the marketing strategy for my latest U.S. venture (currently on hold due to the economy. I hope he will be available to work with me on executing it once we start up again). The strategy involves obtaining suitable customer lists, verifying them via telesales, then directing a multi media advertising campaign. He has a lot of experience in this area.” – Andy Milne, Owner and M.D., Mim’s Group
  • “Judy is a highly effective leader that balanced results leadership with a sensitivity to employee needs that created a strong following for her.” – Jim Routh, Chief Information Security Officer at KPMG
  • “Judy has always impressed me with her keen insight and strong customer-orientation. This served her well as she led strategically-important product development and marketing initiatives, but also helped make her a unique leader of people. Her ability to quickly assess her team's capabilities and then proactively support their development led to stronger organizations. Her ability to coach both people and process is a strength of hers.” – Andy Yost, Vice President, CRM, MTV Networks
  • “Judy Hoffstein is a deeply thoughtful business strategist with cross-functional experience and insight. But what truly distinguishes Judy from the hordes of talented strategists is her ability to meaningfully apply theory and experience to complex situations. Judy is especially adept at defining the interpersonal dynamics that either challenge or support a business situation and devising a plan of action and coaching strategy to cross seemingly insurmountable hurdles. I have seen Judy bring leadership, tact and insight to sensitive circumstances in order to refocus on objectives that were lost to political or cultural challenges. The ability to bring vision -- supported by credibility -- to senior level problem solving makes it possible for Judy to achieve results where others may be either incapable or frustrated to the point of surrender. Judy is exceptional...smart, capable and productive.” – Leslie Stenull, Director of Marketing, Chadbourne & Parke LLP
  • “Judy Hoffstein has a unique blend of management expertise coupled with a profound knowledge of human dynamics in a business setting that make her an excellent senior-level executive coach. Judy is particularly insightful in understanding personalities and the challenges that the business environment brings. In addition, she is exceptionally smart, she relates well and is sensitive to many different types of people and business styles, and is genuinely likable while appropriately demanding. When I reported to Judy directly, she was extremely helpful to me personally in strengthening my skillset and positioning me to deal more effectively with the business issues our team was encountering. At a number of critical junctures for the business I was managing at the time, Judy’s insight and understanding of the organizational politics allowed me to get controversial changes approved quickly through the chain of command. She is an astute, thoughtful and passionate people strategist who possesses the practical know-how and business savvy that a senior executive will demand and relate to.” – Ron Turbayne, Sr. Vice President, Card Services, Silverton Bridge Bank, N.A.
  • “I have known Judy for more than 15 years and she has always impressed me with her intelligence and strategic skills coupled with a practical ability to get things done. I first worked with Judy while at American Express. Judy was a terrific manager who was clear and direct in terms of the priorities for the team and what needed to be accomplished and when. She is politically astute and effective in working with different personality types. She is a great people manager and mentor, and is a pleasure to work with. She has been very helpful to me in providing candid and useful feedback as well as helpful suggestions on career next steps. I’ve also seen her quickly assess the key issues within an organization and then provide coaching on how to personally navigate through such issues.” – Mitch Lubin, VP Marketing, Pitney Bowes
  • “Judy is a strong and experienced leader. I have known her since 1997 and experienced her high energy leadership style and her caring for people's development. Judy also provided me with feedback that helped me grow as a leader. At one point, Judy was leading a very complex project which I was supporting as part of an extensive cross functional team. Judy was able to influence and guide the team to success, despite significant challenges. – Julia Menichilli, SVP, CitiCards
  • “Judy is a talented and seasoned executive with a strong record of success leading diverse business units. She has demonstrated outstanding leadership skills while managing complex analytic and operational areas and has shown equal adeptness in sensitive human resource situations. While overseeing a New Product Development function, she developed and implemented new processes requiring a thorough understanding of marketing, operations and technical requirements. Importantly, she recognized the need and navigated effectively through cross-functional groups, obtaining necessary support through impactful influence management.” – Brian K, EVP, American Express

Real Estate Case Study: Collaboration Transforms a Contaminated Gas Station into a Green Commercial Building

Tuesday, June 2nd, 2009

According to the US Environmental Protection Agency, there may be as many as 225,000 abandoned gas stations and lightly contaminated petroleum sites in the USA.    These eyesores blight communities, but the good news is that these properties can be brought back, cleaned and returned to productive reuse.

imageIn 2005, my wife, Judy, and I purchased a former Esso gas station property in our hometown of Montclair, New Jersey.   For several years I ran a business from there called World Pottery, which was a garden pottery import warehouse with plants.  It was always our plan to improve the original, run-down cinder block structure.

First we needed to deal with the contamination. When we occupied the property in 2000 it was filthy, with dozens of old tires, chopped up engine blocks and unidentifiable auto parts, oil spills on the pavement and soot so thick on the interior walls you could draw in it with your fingertip. We spruced it up enough to run a successful garden pottery business. Lurking underground, however were more problems caused by leaky tanks, spilled gasoline and oil. What you can’t see is scary. Was this a $10,000 problem. A $100,000 problem. $200,000? More? You just don’t know. Judy and I had great trepidation but no choice and we entered into an NJ state-run environmental remediation process that, though very slow, ended up not being as costly as our worst fears.  At the same time we selected an architect and began thinking through our options.

Plans A, B & C(ollaboration)
Plan A was a 2 story mixed use building. There would be three modest apartments on the 2nd floor and two retail spaces at ground level. Then construction estimates came in high, especially for the rental apartments, and things went from bad to worse when in April 2006 the township approved an affordable housing program that would have added a $45,000 fee to our modest project.

Plan B coincided with a revised business plan for World Pottery and was a single story building with a useable roof for retail displays. It passed township review, garnering the required variances, but the “nut”, all falling on World Pottery, seemed too large, too risky.

Then we looked at the office building across the street — where Bob, Jack, Jason and David worked. Bob and David were Wall Street veterans turned developers. Jack is the best builder in town. Jason runs a medical business and has serious interests in jazz and environmentalism. They had a direct interest in the neighborhood and it took no time to determine that a partnership was the way forward. We’d use no banks, the project would be all equity. Together we joined in a new corporation, and simplified Plan B into Plan C – a single story green commercial building. We also decided to make this a spec building and to close the World Pottery retail business. Having a retail store had its rewards but the hours were long and being a small and independent retailer is a tough road in 2009 so we refocused World Pottery toward distribution only, eliminating our need for retail space.

The partnership was a true collaboration.  One important key is that our partners were also professionally involved in the project.  In addition to writing checks for 100% of the construction costs, this group met at least weekly to hammer out details and identify savings.

The resulting project came in without debt risks and has gotten rave reviews by town residents.  It was the talk of Spring season soccer sidelines! Nearly finished, it features 14 foot ceilings, old-look brick, onsite parking, rooftop solar panels and low water native landscaping. We started in August 2008 and more or less had it completed by February 2009. We have two signed leases for 100% of the space and are now hammering out the interiors with scheduled occupancy set for September 1, 2009.

Judy and I could have chosen to take this on ourselves and kept 100% of the equity but to do this we would have had to put in way more cash than we did, we would be burdened with a small mountain of debt and made novice mistakes.  What for?  We are fortunate to have found tenants so quickly in this terrible market — thanks to our partners. As it stands we are the largest shareholders with the balance of the equity split among the partners.  A bookkeeper distributes balance sheets and P&L’s each month — everything is transparent.

With the building now fully leased its value is at its maximum and we are about to begin shopping to put a mortgage on the property and take out some money.

Replicable Approach
I think this is a replicable approach.  Following this model, property owners could transfer their properties into a new corporation where they would be joined by local partners and collectively write checks up to the total project cost, taking money out only after the building is fully leased. These local partners can be anyone, but the power of our partnership came from the composition of its members — all of whom added value during the development process. For property owners the message is to go all the way and develop their properties into their highest and best uses, then – after creating value – cash out. Too many commercial properties sit vacant and forlorn as their owners wait for huge paydays upon selling. They want the value of the eventual highest and best use without the work or investment involved in creating it. Our approach turns this on its head. Collaborate to make the value real, then share the rewards.

Going Green

In the first partner meetings during winter 2008, we decided to construct a green building.  I had previously secured a hefty rebate on solar panels from the NJ Clean Energy Office and that, combined with the groups’ inclinations, caused us to explore obtaining LEED certification. LEED, which stands for the Leadership in Energy and Environmental Design, is a green building rating system that provides standards for environmentally sustainable construction.

With the building complete, in March, 2009 we pressed the “submit” button on the U.S. Green Building Council’s website, having completed an application for Gold Level, LEED status. We could have done less and just had a few green items but our group doesn’t tend to cut corners.  LEED provides a framework and requires a discipline throughout the construction process that produces the most sustainable building.  And the LEED process places great emphasis on energy and producing a high performance building. Thanks to treated glass, awnings, cellulose insulation and attention to detail, our tenants will enjoy a well lit, tight building with clean air and reduced utility bills.

The Curse of Small Projects
When you build a commercial building your money wants you to build as large as possible. Small projects, however, have constraints. This property is on a corner lot and we nearly complied to the letter with onsite parking requirements. So with setback requirements on two sides and with providing 15 of the 17 required spaces (we received a variance for two), the required sitework was more and the resultant building footprint was less, than our money would have liked. And LEED certification raised our building construction costs by roughly 7%. On larger buildings I can see how LEED certification would be at cost parity with conventional construction but the very small size of our project, with 3,500 square feet to spread costs over, led to an inevitable premium.  I think we could do it again for a 5% premium, maybe less, knowing what we now know having gone through the process once.

On the other hand speed has positive effects on ROI and we did lease the space quickly – in part because it is green. Still it is clear that small properties are difficult-to-develop and offer lower ROI than somewhat larger projects. Given that many of the 225,000 contaminated properties nationwide are like our property, former gas stations likely to have similar physical characteristics, it is no wonder their positive reuse is taking time.

The lesson from this project is that small or large, green or not, collaboration was the mechanism that moved things forward. I’d encourage all property owners to explore whether this approach makes sense for them.

Copyright © 2009 J2 Partners Inc.