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<channel>
	<title>J2 Partners Executive Coaching, Career Counseling and Business Consulting</title>
	<atom:link href="http://www.j2partnerscoaching.com/blog/feed/" rel="self" type="application/rss+xml" />
	<link>http://www.j2partnerscoaching.com/blog</link>
	<description>We share the results of our latest research and thinking</description>
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		<title>Women in Leadership:  Update</title>
		<link>http://www.j2partnerscoaching.com/blog/career-counseling/women-leadership-update/</link>
		<comments>http://www.j2partnerscoaching.com/blog/career-counseling/women-leadership-update/#comments</comments>
		<pubDate>Wed, 01 Sep 2010 20:53:39 +0000</pubDate>
		<dc:creator>admin</dc:creator>
				<category><![CDATA[Career Counseling]]></category>
		<category><![CDATA[Executive Coaching]]></category>
		<category><![CDATA[Women]]></category>
		<category><![CDATA[Careers]]></category>
		<category><![CDATA[Diversity]]></category>
		<category><![CDATA[Leadership]]></category>

		<guid isPermaLink="false">http://www.j2partnerscoaching.com/blog/?p=279</guid>
		<description><![CDATA[I was pleased to see a 2008 article from McKinsey which expands on some of the research I cited in my earlier post.  Entitled  &#8220;A Business Case for Women, it describes the successes of companies that have gender diversity at the top, as well as some of the leadership initiatives that helped them [...]]]></description>
			<content:encoded><![CDATA[<p>I<span style="color: #000000;"> was pleased to see a 2008 article from McKinsey which expands on some of the research I cited in my earlier post.  Entitled </span><a href="http://download.mckinseyquarterly.com/business_case_for_women.pdf"><span style="color: #3366ff;"> &#8220;A Business Case for Women</span></a><span style="color: #000000;"><span style="color: #3366ff;">,</span> it describes the successes of companies that have gender diversity at the top, as well as some of the leadership initiatives that helped them achieve that diversity.</span></p>
]]></content:encoded>
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		<item>
		<title>Frontier Market Angels Deserve a Tax Break</title>
		<link>http://www.j2partnerscoaching.com/blog/business/frontier-market-angels-deserve-tax-break/</link>
		<comments>http://www.j2partnerscoaching.com/blog/business/frontier-market-angels-deserve-tax-break/#comments</comments>
		<pubDate>Tue, 10 Aug 2010 21:30:41 +0000</pubDate>
		<dc:creator>admin</dc:creator>
				<category><![CDATA[Africa]]></category>
		<category><![CDATA[Business Consulting]]></category>

		<guid isPermaLink="false">http://www.j2partnerscoaching.com/blog/?p=271</guid>
		<description><![CDATA[US and UK tax credits could encourage angel investing in less developed countries.]]></description>
			<content:encoded><![CDATA[<p><em>“We will also continue to actively explore ways to promote African private sector growth and investment, especially for small and medium-sized businesses.”<br />
Johnnie Carson, Assistant Secretary, US Department of State, Bureau of African Affairs, June 14, 2010<br />
</em><br />
According to the Angel Capital Association, 21 US states offer tax credits to angel investors.    A recent <a href="http://www.inc.com/magazine/20100701/angel-investor-tax-credits.html">Inc. Magazine</a> article suggests that the federal government should follow their lead.  It compares U.K. tax policy in which angel investors are eligible for a 20 percent tax credit for investing in start-ups, offering an immediate return on an otherwise risky and illiquid investment.  Inc. cited a May 2009 survey of U.K. angels found that 24 percent of investments in new businesses would not have been made without the credit.</p>
<p>Presently the U.S. does offer relief of capital gains taxes for investments in small businesses but the tax break isn’t widely used, because there are so many technical requirements that can’t be met.   </p>
<p>Here is an idea – extend this tax break to those willing to invest in businesses in less developed countries.  Our work in sub-Saharan Africa suggests there is a strong desire from financially successful members of the diaspora to invest “back home”.   Investors with no blood connections might also seek investment opportunities in developing nations.   These could be investments in new businesses they start themselves, or in existing businesses seeking equity support. </p>
<p>The two largest African diasporas are in the USA and the UK.   Both countries could make changes to their tax codes to encourage entrepreneurial investment in places where entrepreneurship and resultant jobs are sorely needed.  </p>
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		<title>Demonstration Projects on Trust</title>
		<link>http://www.j2partnerscoaching.com/blog/business/business-fundamentals/demonstration-projects-trust/</link>
		<comments>http://www.j2partnerscoaching.com/blog/business/business-fundamentals/demonstration-projects-trust/#comments</comments>
		<pubDate>Fri, 14 May 2010 21:07:52 +0000</pubDate>
		<dc:creator>admin</dc:creator>
				<category><![CDATA[Africa]]></category>
		<category><![CDATA[Business Fundamentals]]></category>
		<category><![CDATA[Trust]]></category>
		<category><![CDATA[pace of business]]></category>

		<guid isPermaLink="false">http://www.j2partnerscoaching.com/blog/?p=263</guid>
		<description><![CDATA[A lack of trust in Africa makes everything go slowly.  J2 Partners is planning a business-oriented public education effort that emphasizes trust in the private-sector business transactions with the outcome being an increase in business activity.]]></description>
			<content:encoded><![CDATA[<p><strong>This is a project in development out in the open!</strong></p>
<p>It goes to our focus on west Africa.</p>
<p>Our starting premise is that the lack of trust in Africa makes everything go slowly, that until you’ve tried doing business in Africa, where the smallest transaction is seen as a leverage point by individuals seeking something for themselves, you’ve never experienced slow.    </p>
<p>This is true not only where one expects it &#8211; from civil servants and at police roadblocks &#8211; but also from professionals, often within business settings, from small offices to factories to corporate organizations.   The people one encounters can be indecisive and use their positions to promote personal agendas over doing the job.   African worklife can be petty. </p>
<p>In Africa everyone expresses concerns about trust.   Into this we inject the notion of <em>thin trust</em>.   As opposed to the <em>thick trust</em> between blood relations, <em>thin trust</em> is what makes society function.  You hand a shopkeeper money and believe he will hand over the items you have just paid for.  You sign a contract and believe the other party will live up to their end of the bargain.   You trust that things will be as people say they will be &#8211; because they or others like them have come through in the past as promised.  People believe that the best predictor of future behavior is past behavior, and if you are unknown to them they are wary.  </p>
<p>Trust depersonalizes transactions, and allows business to flow unimpeded and we want to make this explicit &#8212; and remind people what they may know but never practice &#8212; that trust speeds activity.  It might also lessen control but that is okay &#8212; society is healthy and there is plenty for everyone.   </p>
<p>Trust and trustworthiness go beyond honestly to competence and professionalism.  It is pertinent to individuals and to organizations.   With trust, things happen &#8212; without it, nothing happens.</p>
<p>We at J2 Partners are planning a business-oriented public education effort that emphasizes trust in the private sector businesses most likely to create jobs &#8212; high growth or medium sized businesses.   An immediate focus is on developing demonstration projects to highlight the benefits of trust.   We invite all to contact us on this interesting issue. </p>
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		<title>Patient Capital story</title>
		<link>http://www.j2partnerscoaching.com/blog/business/history-african-industrialist-patient-capitalist/</link>
		<comments>http://www.j2partnerscoaching.com/blog/business/history-african-industrialist-patient-capitalist/#comments</comments>
		<pubDate>Thu, 08 Oct 2009 22:01:33 +0000</pubDate>
		<dc:creator>admin</dc:creator>
				<category><![CDATA[Africa]]></category>
		<category><![CDATA[Business Consulting]]></category>
		<category><![CDATA[africa industrialist]]></category>
		<category><![CDATA[africa industry]]></category>
		<category><![CDATA[clay products]]></category>
		<category><![CDATA[passion for business]]></category>
		<category><![CDATA[patient capital]]></category>
		<category><![CDATA[perseverence]]></category>
		<category><![CDATA[thomas friedman]]></category>

		<guid isPermaLink="false">http://www.j2partnerscoaching.com/blog/?p=237</guid>
		<description><![CDATA[This article explores the role of Patient Capital in a particular industrial development project in Ghana, West Africa.]]></description>
			<content:encoded><![CDATA[<p>This was written while in Accra, Ghana on September 23, 2009</p>
<p>I&#8217;ve been interested in Africa and in economic development ever since serving in the US Peace Corps in Kenya from 1982 to 1984.  One reason I started a business importing garden products some 12 years ago was that it would give me the opportunity to source products from Africa.  We built a good business with one particular pottery company in Ghana and four years ago we gave them a loan.  Two years later, this could have been material for an April 2007 newspaper column in the New York Times by Thomas Friedman, <a href="http://tinyurl.com/yggoscf">‘Patient’ Capital for an Africa That Can’t Wait<a/>.</p>
<p><a href="http://ceramicatamakloe.com/">Ceramica Tamakloe (CT)<a/> started operations 22 years ago at Adenta, outside of <a href="http://www.travelpod.com/bin/graphics/maps/country/large/gh-map.gif">Accra, Ghana<a/>.  The company founder, Peter Tamakloe, started his business producing glazed tableware for local customers but this market did not last, killed by cheap Chinese imports.  CT ceased producing glazed ware entirely in 1995.   Fortunately it had developed an export business and the company found itself with big repeat orders from the large US retailer <a href="http://www.pier1.com/">Pier One Imports<a/> and from smaller privately-held importers in the US and Europe.  Its merchandise ranged from decorative plates to candleholders to flowerpots, often decorated with Adinkra symbols, a popular Ghanaian design motif.   CT’s authentic African designs resonated with many Western consumers and allowed a premium price over similar mass-produced merchandise. </p>
<p>Given its history of repeat orders from prompt-paying customers, CT was able to obtain purchase order financing, to provide the working capital needed to quickly fulfill orders.  From 1993 to 2002, CT financed a total of over a million US dollars in export sales.   Its CEO and its staff had become experienced in many facets of the business.  They operated efficiently and could adjust production at their customers’ specification, adjusting light to dark or giving them a rustic look, with variation in color and firing marks. </p>
<p>The export market is fickle, subject to currency shifts, changing fashion and consumer trends, and buyers moving on.  For a time in Ghana it was a great hedge against inflation and here were a lot of exporters.  But Ghanaian inflation lessened, and relentless competition from Asian ceramics producers meant unending price pressure.  In 2003 a struggling Pier One stopped sourcing products in Africa.  The decline was felt across Ghana’s export sector.  CT exported its last orders to World Pottery, my business, in 2006.  In 2009 pottery exports – like those of many Ghanaian industries – had dwindled to near zero. </p>
<p>Peter Tamakloe saw all this coming 15+ years ago and moved to expand CT beyond exports and beyond the craft approach.  CTs present capital-intensive industrial approach aims to win over the local market with affordable, mass-produced tiles.  </p>
<p>In 2000 CT moved to a new site: a 5 acre property some 30 minutes out from Adenta, at Afienya Mangotsonya.   The location was interesting.  It was land.  Nothing more.  On a decent road a very short distance straight to Tema (the port).  The site was selected for one major reason: it was immediately adjacent to a larger property on which stood a shuttered clay roof tile factory/brickworks in excellent condition.  This factory had been constructed to high standards by the Ghanaian government in the early 1980s and featured a Hoffmann kiln, one of only two in Ghana.  Mismanagement led the initial firm, the Agritree Bricks company, to close shop within a few short years, and there it sat.  This property was unavailable in 2000 but figured in CT’s long term plans so Peter Tamakloe moved in next door. </p>
<p>Export order financing aside, CT had largely self-funded its operations and it continued this practice.  It used retained profits, eventually adding a mix of small borrowings, to pay on a 60 year land lease for the property, to construct factory buildings and to purchase a refurbished automated tile line from Italy.   Refurbished it cost $250,000 in 2002 &#8212; an incredible investment in a part of the world where trading in finished goods constitutes the vast majority of all business activity.   And it marked the beginning of a steep &#8212; and long &#8212; learning curve.  </p>
<p>The machinery arrived disassembled, in twelve 40-foot containers (instruction manual not included).   The terms of the purchase did not include commissioning.  The equipment was highly dynamic and involved many variables.   Parts were missing or found to be in poor condition and often their replacements had to come from Italy.  Problem resolution was linear.  A part would be found faulty and be ordered from Italy.  It would arrive after significant delays and upon installation, other issues would arise.  Money was tight and in the midst of this we made a modest loan to help tide CT over.  We didn&#8217;t tie the loan to strict payment terms, but it was set at a competitive rate and with the clock on interest running after an initial period.  </p>
<p>We didn&#8217;t know the term at the time but it was an example of patient capital.  CT secured a larger loan, also patient, from another friend, an extremely successful publisher.  We were not the only ones impressed by what was going on.  </p>
<p>Side note: in 2005 CT developed a new product for local markets, the CT Filtron water filter.</p>
<p><object width="425" height="344"><param name="movie" value="http://www.youtube.com/v/NbYlFJBOgeM&#038;hl=en&#038;fs=1&#038;"></param><param name="allowFullScreen" value="true"></param><param name="allowscriptaccess" value="always"></param><embed src="http://www.youtube.com/v/NbYlFJBOgeM&#038;hl=en&#038;fs=1&#038;" type="application/x-shockwave-flash" allowscriptaccess="always" allowfullscreen="true" width="425" height="344"></embed></object></p>
<p>This took over one production building.  This is a terrific product that needs marketing.  It has been most successful when large quantities are ordered by various aid organizations.  CT has not funded a proper marketing campaign.</p>
<p>In 2007 as Peter Tamakloe knew it would, an opportunity rose to occupy the adjacent property &#8212; the former Agritree Brickworks.  CT assumed a land lease through 2029 and jumped onto a new learning curve.  The Hoffmann kiln had not been fired in roughly 20 years.  Hoffman kilns are less mechanized than the Italian floor tile machinery, and spare parts can be sourced locally.  Still the Hoffmann was huge and complex in its own way.  Testing could not be done in small inexpensive experiments.  Local clay was not successful (this likely contributed to Agritree’s downfall).  Fortunately through its many years of experience CT is knowledgeable about most of the sources of clay in Ghana and even Togo and was able to bring in a clay to mix with the local clay.  Firing was another challenge and CT devised a system to burn a recycled material but the first attempts failed.  </p>
<p>With two big challenges on the side-by-side properties by 2008 the floor tile line was finally working well.   CT was perseverant.  Finally, in April, 2009, CT could say it solved the riddle of the Hoffmann and had it operating efficiently.  </p>
<p>This brings us to the present day.  CT has two smooth-running industrial lines, both tremendous technical challenges, and is finally ready to produce on an industrial scale.  A July 2009 revaluation report places the value of the properties at over $ 2 million.  CT’s staff is extremely experienced and capable.  The University is there as a large customer, with has a long list of development projects.  Greater, though disaggregated, demand exists within the general public as tile walls are popular in new housing styles (and housing schemes are booming).   </p>
<p>This came at a cost – losses in 2007 and 2008 from ruined production runs and from an exchange rate differential – the Ghanaian cedi’s drop against the US dollar and the British pound, in which several small loans were denominated.  A bit of marketing will go a long way and CT is committed to funding a small viral campaign, to generate volume.   More marketing dollars will generate higher sales of CT&#8217;s baked clay products and a planned infusion of funds will boost efforts ten fold..</p>
<p>It is also great that the product, old-style red clay roofs, bricks, tiles &#8212; are lasting and beautiful &#8211; and Made in Ghana.  We believe in Peter Tamakloe and continue to extend CT our patience, as Friedman asks, convinced it will pay off and that, in a small way, we will have been part of something great.</p>
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		<title>Counterintuitive Thought: Patents are a Mostly a Waste of Money</title>
		<link>http://www.j2partnerscoaching.com/blog/business/case-study-patents-waste-money/</link>
		<comments>http://www.j2partnerscoaching.com/blog/business/case-study-patents-waste-money/#comments</comments>
		<pubDate>Wed, 29 Jul 2009 23:07:52 +0000</pubDate>
		<dc:creator>admin</dc:creator>
				<category><![CDATA[Business Consulting]]></category>
		<category><![CDATA[Business Fundamentals]]></category>
		<category><![CDATA[conventional wisdom]]></category>
		<category><![CDATA[high legal fees]]></category>
		<category><![CDATA[intellectual property]]></category>
		<category><![CDATA[patent]]></category>
		<category><![CDATA[protection]]></category>
		<category><![CDATA[speed to market]]></category>

		<guid isPermaLink="false">http://www.j2partnerscoaching.com/blog/?p=173</guid>
		<description><![CDATA[Many businesses see patents as crucial to protect their intellectual property but the premise of this short article is that the money spent on patents would better be spent on speed to market, building share.]]></description>
			<content:encoded><![CDATA[<p>My idea is, therefore I patent (apologies to Descartes).</p>
<p>Patents protect inventions and ideas and, increasingly, processes.   But is a patent &#8212; or even a copyright &#8212; always necessary and always a wise use of funds?  </p>
<p>Patents are costly and are unenforceable in many parts of the world.  The initial legal bills run into tens of thousands of dollars and, once established, patents must be maintained, at a further cost.  And to what end?  To make effective use of a patent &#8212; to stop those seen as infringing &#8212; requires legal work, which generates legal fees, again tens of thousands of dollars.  The guilty party might cease and desist but more likely it would tweak, altering its infringing behavior by a hair&#8217;s-breadth to move from the narrow shadow of your patent.  </p>
<p>My sense is that patents can be valuable when you have a game changer, an idea or invention so revolutionary that it spits out gobs and gobs of money.  Some of these gobs might be well used to legally deter competition through patent activity.  Short of this &#8212; for the vast majority of businesses and applications &#8212; I&#8217;d skip past patents and spend the money on speed, on building market share.  An insurmountable lead is the best protection against copycats (and it involves no legal fees). </p>
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		<title>Retail Case Study: Smith &amp; Hawken</title>
		<link>http://www.j2partnerscoaching.com/blog/business/retail-case-study-smith-hawken/</link>
		<comments>http://www.j2partnerscoaching.com/blog/business/retail-case-study-smith-hawken/#comments</comments>
		<pubDate>Wed, 29 Jul 2009 20:08:40 +0000</pubDate>
		<dc:creator>admin</dc:creator>
				<category><![CDATA[Business Consulting]]></category>
		<category><![CDATA[Retail]]></category>
		<category><![CDATA[CML]]></category>
		<category><![CDATA[cookie cutter]]></category>
		<category><![CDATA[Dave Smith]]></category>
		<category><![CDATA[DDJ]]></category>
		<category><![CDATA[garden retail]]></category>
		<category><![CDATA[Guy Wolff]]></category>
		<category><![CDATA[niche]]></category>
		<category><![CDATA[Paul Hawken]]></category>
		<category><![CDATA[retail growth]]></category>
		<category><![CDATA[Scotts]]></category>
		<category><![CDATA[Smith & hawken]]></category>
		<category><![CDATA[social responsibity]]></category>
		<category><![CDATA[upscale retailer]]></category>

		<guid isPermaLink="false">http://www.j2partnerscoaching.com/blog/?p=93</guid>
		<description><![CDATA[A look at the lessons learned from the 30 year run of Smith &#038; Hawken, once America's premier garden retailer, now in liquidation.]]></description>
			<content:encoded><![CDATA[<p>I ran a garden pottery import business from 2000 to 2008 and kept a close watch on the industry, particularly its leading retailers.  A rhetorical question I heard during all these years asked, &#8220;when is Smith &#038; Hawken going to make money?”  With the retail chain now in <a href="http://www.gordonbrothers.com/">liquidation</a>, its website down and 56 stores in various stages of being emptied out, the question I&#8217;m tackling here is “what lessons can we learn from Smith &#038; Hawken?”  Most autopsies blame the down economy and the having the wrong owners, but I think these miss a larger context and some lessons.  </p>
<p><img src="http://www.gardenrant.com/.a/6a00d83451bd5e69e2011571e6125f970b-400wi" alt="S&#038;H Final Homepage" /></p>
<p><strong>A Brilliant Start Creates a Niche<br />
</strong>Friends <a href="http://ukiahcommunityblog.wordpress.com/category/dave-smith-blog/">Dave Smith<a/> and <a href="http://www.paulhawken.com/paulhawken_frameset.html">Paul Hawken<a/> started business in the late 1970&#8217;s as a different kind of catalog, soon supported by a single store.  It was different because of what it sold, elegant and indestructible garden tools, and moreover it was different in how it sold.  The founders initially mailed very few catalogs and built their list in-house, off responses from small ads in the back sections of gardening magazines.   Their products were shown respectfully and in the context of a beautifully articulated philosophy of sustainability that Paul Hawken would soon expand upon with a <a href="http://www.indiebound.org/hybrid?filter0=paul+hawken&#038;x=37&#038;y=12">series of books<a/>, the first of which, <a href="http://www.indiebound.org/book/9780671671648">Growing a Business<a/>, spawned a PBS series.  </p>
<p>Having established success selling garden tools, the company expanded into clothing, and ultimately this led to its downfall.  While it enjoyed considerable sales growth (from $30 million in 1987 to $55 million in 1991) and beefed-up its management, profits proved elusive.  The desire for growth and the route chosen to achieve them  signaled the end of Smith &#038; Hawken.   </p>
<p><strong>A New Owner, then Another, then Another<br />
</strong>The ultimate direction downward must not have initially seemed so as Smith &#038; Hawken was first sold to a benevolent buyer, the CML Group.  CML was run by a pair of former Harvard University professors turned conglomerate titans who had started 20 years earlier with innovative ideas to run newly-acquired businesses with minimum corporate interference.  The pair set out targeting the upscale leisure-activity demographic and began with the purchase of a small chain of ski stores and a boat manufacturer.  Though they had some ups and downs, overall CML prospered.  In the years leading up to its Smith &#038; Hawken acquisition, however, CML had grown to the point where it had become a takeover target.  To retain control, management shed divisions and piled on debt and then became overly-reliant on one acquisition – the faddish Nordic Trak.  Smith &#038; Hawken wasn’t bought by the idealistic CML of its early years – it was bought by a beleaguered CML, that within the span of less than 6 years entered Chapter 11 bankruptcy with Smith &#038; Hawken as its only remaining asset.  </p>
<p>CML expanded Smith &#038; Hawken from 2 to 25 stores and incorporated the more advanced business backend of The Nature Company, which it also owned.  It seems, however, that the staff was a poor fit for the expansion.  One insider reported to me that most of Smith &#038; Hawken&#8217;s retained employees had little interest in the new stores; they were Marin County-centric gardeners.  At the time of CML&#8217;s bankruptcy the Smith &#038; Hawken chain reported profits of $2.8 million on $88 million in sales &#8212; but growth was fueled by debt, some $25 million by the end of CML&#8217;s run.</p>
<p><a href="http://www.ddjcap.com/">DDJ Capital Management<a/> didn&#8217;t so much buy Smith &#038; Hawken as it bought the distressed bank debt of CML.  DDJ President Dave Breazzano told me that S&#038;H had the culture of a non-profit.  &#8220;They wanted the biggest, best and most expensive shovels,&#8221; without considering the economics.  DDJ set out to change the culture, and improve the company&#8217;s cost structure and management.  With its 2004 sale to <a href="http://www.scotts.com/smg/">Scotts</a> for $58 million plus $14 million in assumed debt DDJ &#8220;made a little money&#8221;.   </p>
<p>Private equity firms like DDJ are neutral on matters of corporate philosophy and do not look to hold and operate the businesses they acquire.   Though he initially thought a specialty retailer like The Sharper Image or Brookstone would ultimately purchase Smith &#038; Hawken, when it came time to shop the company, Scotts offered the most money.  Breazzano says he didn&#8217;t doubt Scott&#8217;s intention to move to higher end brands, and says he &#8220;hasn&#8217;t looked back&#8221; since the sale.</p>
<p>Many others, however, didn&#8217;t look at the sale to Scotts with the same dispassion.  Scotts is the largest and most profitable company in the USA dealing in poisons for the home garden.  If this transaction proved anything it proved that the sustainable niche the founders so beautifully carved out at the inception was long gone.  To the founders, and to long time supporters, Scotts was a terrible buyer.   The <a href="http://www.marinij.com/marinnews/ci_12788386">Marin Independent Journal</a> quoted Dave Smith as saying he suggesting a boycott of the firm still bearing his name while Paul Hawken said &#8220;Scotts couldn&#8217;t have been a worse corporate owner&#8221; and called the company &#8220;just a ghost of itself&#8221;.  It had become all about the money and with the economy failing, the ill-fitting retail chain, now a drag on its corporate parents&#8217; stock price, had to go.  The liquidation was announced in July 2009 and Wall Street rejoiced at the expected earnings benefit: 15 cents a share in fiscal 2010.</p>
<p>What lessons might we draw from this historical overview?</p>
<p><strong>Growing a Special Business</strong><br />
The further a business is from a widget the less likely it can scale in a plain vanilla manner.  Smith &#038; Hawken was not created with a cookie cutter and would not grow sustainably with a cookie cutter approach.  As it grew, Smith &#038; Hawken needed additional equity and did it on its own terms.  Paul Hawken wrote about this in Growing a Business.  &#8220;Smith &#038; Hawken has been able to raise nearly $5 million without selling to a venture capital fund, going public or paying someone else to do it.&#8221;   He writes about seeking patient money and keeping investors informed.  Still it seems that no matter its type or how carefully vetted, even though they are &#8220;good guys&#8221; and it&#8217;s their &#8220;personal money&#8221; for a &#8220;good cause&#8221;, outside capital fuels an increased and unceasing need for growth and a focus on ROI that affects a special business&#8217; mission.<br />
<strong><br />
Suppliers Need Help</strong><br />
Smith &#038; Hawken made its name selling hand-forged gardening tools: shovels, rakes, hose, cultivators, forks, spades, trowels, sickles, shears and pruners.  The small businesses that were their suppliers produced quality goods precisely because they were not mass production.  To satisfy a growing demand required in many cases to knock off the originals.  This is not necessarily a bad thing – it can be done in collaboration with the makers and extend their brands.  It can also be done poorly, more in keeping with the public perception of a knock-off.   Upon its sale to DDJ, S&#038;H President Kathy Tierney <a href="http://findarticles.com/p/articles/mi_m0VCW/is_5_25/ai_54206463/">made this point</a> to the media, saying that smaller vendors don&#8217;t have the ability to supply all the chain&#8217;s stores. &#8220;You have to make the capital investments to do it well,&#8221; she said.</p>
<p><strong>Perception vs Reality<br />
</strong>At some point (I&#8217;m not sure when) the focus at S&#038;H shifted from &#8220;authentic value&#8221; to “perceived value”.  The potter <a href="http://www.guywolff.com/">Guy Wolff</a> was Smith &#038; Hawken’s most well-known name during much of its run precisely because he embodied the founders&#8217; vision of honesty and integrity.  Wolff’s distain for “perceived value” struck to the core of the brand.  At Mill Valley headquarters old timers, initially attracted by the founders&#8217; vision, were replaced by newcomers, recruited for their experience in creating perceived value.<br />
<strong><br />
Niches Need to Find Their Own Paths</strong><br />
Through the 90&#8217;s and into the present century the retail landscape became very competitive as higher quality goods became increasingly found in mass retailers and online.  Corporate owners tend to see the road toward growth as One Way and the markets interpret deviations as weakness, rather than thoughtful tacking.  For niche businesses the standard corporate approach to scale &#8212; more stores in more malls, more safe and conventional, less cutting edge &#8212; destroys value.  It is exactly the wrong direction.  This approach wouldn&#8217;t be possible without additional money &#8212; lots of money.  A little poverty slows things down and forces close examination of major decisions.<br />
<strong><br />
Wrong Real Estate</strong><br />
Real estate often makes or breaks a retail chain and growth requires available real estate.  Smith &#038; Hawken often occupied very prime spots, in the best neighborhoods and malls.  These spaces are not only expensive, they are also indoors.  Without earth, what garden store could survive?  Instead of upscale malls they might have invested in small stand-alone stores with land (see my other post about reclaimed gas stations).  </p>
<p><strong>What other directions might the company have taken?  </strong><br />
It might have become what the <a href="http://www.gardencentersofamerica.org/">Garden Centers of America <a/>is becoming &#8212; a loose knit group of premier garden centers scattered across the USA.  GCA focuses on improving operations and networking between owners, but also pools buying expertise and volume.  Acquisition of independent garden centers is the direction Urban Outfitters has taken with its new <a href="http://www.urbn.com/profile/terrain.html">Terrain brand.<a/>.  A growing Smith &#038; Hawken might have been at the forefront of promoting sustainability in these stores. </p>
<p>A related notion is that Smith &#038; Hawken might have more fully developed its store in a store business.  So many independent garden centers do an awful job with home decor and the outdoor room that there is an opportunity for them to outsource this and focus on running their core live goods business.  S&#038;H had starts and stops pushing this idea but didn&#8217;t commit for any length of time but that wasn&#8217;t for a lack of market need and interest.  A clear and believable long term commitment would be the only way an idea like this would gain ground.  </p>
<p>Licensing efforts might have been <em>less</em> aggressive.  Cannibalizing its brand at <a href="http://www.target.com">Target</a> brought some scale to its licensing efforts, but at too much cost, especially given that S&#038;H&#8217;s own offerings had lost authenticity and become less special.</p>
<p>It might have kept cool.  The founders started cool.  At the outset Smith &#038; Hawken was at the center of the sustainable movement.  Today all things are green.  The idea is central to what is cool in 2009.  But S&#038;H was also upscale and that direction, ladies in pearls, lunching and shopping, became their focus.  These were people whose library cards were buried underneath their credit cards.  Mothers (and grandmothers) in jeans, carrying yoga mats or reading books and eating lower on the food chain could have been their focus.  They could have directed efforts toward community and been really cool.</p>
<p>They might have stayed small(ish).  They might have sold to a family business or employees or vendors instead of a failing conglomerate.  Where are Smith &#038; Hawken&#8217;s original vendors; the businesses that made the hand forged tools?  Do they still exist or have they vanished?  Was the value they offered too real for the perceptions of modern business?  Had the right people and less money been involved all along, this article might have a celebration of the smart moves of a smart and nimble company, instead of the 40%-off deals now available on waterproof large screen televisions at a sadly shuttered chain.</p>
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		<title>Women in Leadership:  The Ongoing Challenge</title>
		<link>http://www.j2partnerscoaching.com/blog/career-counseling/women-career-counseling/women-leadership-ongoing-challenge/</link>
		<comments>http://www.j2partnerscoaching.com/blog/career-counseling/women-career-counseling/women-leadership-ongoing-challenge/#comments</comments>
		<pubDate>Sun, 28 Jun 2009 22:54:45 +0000</pubDate>
		<dc:creator>admin</dc:creator>
				<category><![CDATA[Women]]></category>
		<category><![CDATA[Leadership]]></category>

		<guid isPermaLink="false">http://www.j2partnerscoaching.com/blog/?p=38</guid>
		<description><![CDATA[The change required to propel women to the top of organizations is extensive, and will not happen without enormous effort and commitment on the part of the men who currently run most corporations.  While some men currently help promote women out of a <a href="http://www.catalyst.org/press-release/147/mens-support-key-to-creating-gender-diversity-in-the-workplace-according-to-catalyst-report"> sense of fairness </a>, it is likely that an expanded pool of committed men will only come as additional, irrefutable, cause-and-effect, controlled studies emerge to prove the business case for women in management.]]></description>
			<content:encoded><![CDATA[<p><span style="color: #000000;">The challenge seems to be a perpetual – there are never enough women in senior management at large corporations.   Research done by</span> <a href="http://www.catalyst.org/publication/132/us-women-in-business and http://www.thefreelibrary.com/Catalyst%27s+latest+census+finds+progress+for+women+at+the+top+is...-a0136653504">Catalyst</a> <span style="color: #000000;">clearly demonstrates that we are stuck –   in 2002, women represented 15.7% of corporate officers – and the number is exactly the same in 2009. The same study showed that women currently represent 6.2% of top earning executives, and 5.2% in 2002.   Today, women are 3.0% of Fortune 500 CEOs; they were 1.2% in 2002.  So there has been some small movement in top earners and CEOs – but happiness is a low base.   Given that women represent almost 50% of the workforce according to the</span> <a href="http://www.womenwork.org/policy/factwomenwork.htm">bureau of labor statistics </a><span style="color: #000000;">, this senior level representation – and lack of progress – is abysmal.</span></p>
<p><span style="color: #000000;">I have heard some people argue that the issue is one of “pipeline,” that is, that there simply aren’t enough women on the executive track to get them to the top.   On the face of it, that doesn’t fly – women have been approximately </span><a href="http://knowledge.emory.edu/article.cfm?articleid=676">30% of the MBA classes </a><span style="color: #000000;"> at the top business schools for decades.  However, women have myriad obstacles in their path that do not affect men.   According to the September, 2007 Harvard Business Review article </span><a href="http://hbr.harvardbusiness.org/2007/09/women-and-the-labyrinth-of-leadership/ar/1"> “Women and the Labyrinth of Leadership,” </a><span style="color: #000000;"> by Alice H. Eagly and Linda L. Carli, these obstacles range from prejudice to resistance to women’s leadership and styles to lack of a strong network to the demands of family life.</span></p>
<p><span style="color: #000000;">A senior executive coach I spoke with recently, who has coached C-level executives for many years, including approximately 25% women, answered a few questions for me.   I asked how women leaders compare to men, in his experience?   His succinct reply:   they are far better.   I asked why he believes there are fewer women in senior management than men?   Again, his crisp reply:  because they are far too sane.</span></p>
<p><span style="color: #000000;">And yet the lack of women leaders in most major corporations has a huge potential downside for the corporations themselves.   Much work has been done over the years to identify “the business case” for diversity.   A recent study done at the </span><a href="http://www.ceram.edu/index.php/Latest-News/Latest/Financail-Crisis-Are-Women-the-Antidote-CERAM-Research.html?date=2009-02-01"> Ceram School of Business </a> i<span style="color: #000000;">n France determined that “Feminization of management seems to be a protection against financial crisis.”   They showed that companies with a higher percentage of women in management seemed to perform better in the first few months of 2009 than those with lesser percentages.   The study, done by Michael Ferrary, a professor of Human Resources, stated “Several gender studies have pointed out that women behave and manage in a different way than men.  They tend to avoid risk and to focus more on a long term perspective.  A larger proportion of female managers balances the risk taking behaviour of their male colleagues.”  Ferrary highlights two remaining questions:   More female managers = better business performance ? or:   More gender diversity in management = better business performance ?</span></p>
<p><span style="color: #000000;">Similarly, in</span> <a href="http://www.catalyst.org/publication/200/the-bottom-line-corporate-performance-and-womens-representation-on-boards"> October, 2007, Catalyst </a><span style="color: #000000;"> published a study in which they demonstrated that corporations with more female board representation outperformed – on a number of important business metrics – those with fewer women.   In</span> <a href="http://www.catalyst.org/publication/82/the-bottom-line-connecting-corporate-performance-and-gender-diversity"> January, 2004, Catalyst research </a><span style="color: #000000;"> demonstrated results similar to Professor Ferrary’s, but focused on senior management – and used a larger, U.S. based sample.   The 2004 study showed that “companies with the highest representation of women on their top management teams experienced better financial performance than companies with the lowest women’s representation.  This finding holds for both financial measures analyzed: Return on Equity (ROE), which is 35 percent higher, and Total Return to Shareholders (TRS), which is 34 percent higher.”</span></p>
<p><span style="color: #000000;">So, to put this together:</span></p>
<ul>
<li><span style="color: #000000;">Women have made very little progress in the U.S. on achieving the top levels of corporations, despite a consistent pipeline for many years</span></li>
<li><span style="color: #000000;">This is likely due to a wide variety of factors, some of which are controlled by the women themselves (e.g., resigning to maintain work life balance) and some of which are controlled by leadership at the various companies.</span></li>
<li><span style="color: #000000;">Data suggests that diversity of gender in management and on the corporate board helps generate better corporate performance.</span></li>
</ul>
<p><span style="color: #000000;">How can we get unstuck, given the data demonstrating the benefits of change?   Eagly and Carli’s HBR article makes a number of structural recommendations.   My conclusion aligns with theirs.   I particularly believe that this will not be addressed without deep structural changes in corporate roles.   Bear in mind that the current corporate organizational chart was built on a military model and designed for manufacturing, where command and control was critical.   Now, we are largely in a service industry where</span> <a href="http://www.hr.com/SITEFORUM?&amp;t=/Default/gateway&amp;i=1116423256281&amp;b=1116423256281&amp;application=story&amp;active=no&amp;ParentID=1119278169617&amp;StoryID=1119657297500&amp;xref=http%253A//www.google.com/search%253Fq%253Dwomen+leaders+strengths%2526ie%253Dutf-8%2526oe%253Dutf-8%2526aq%253Dt%2526rls%253Dorg.mozilla%253Aen-US%253Aofficial%2526client%253Dfirefox-a"> collaboration and team work </a><span style="color: #000000;"> is more important – and are documented to be (on average) greater strengths for women than for men.</span></p>
<p><span style="color: #000000;">But first, as we learn in coaching, </span><strong><em><span style="color: #000000;">there must be a serious desire for change.  The change required to propel women to the top of organizations is extensive, and will not happen without enormous effort and commitment on the part of the men who currently run most corporations</span></em><span style="color: #000000;">.</span></strong><em><span style="color: #000000;"> </span></em><span style="color: #000000;">While some men currently help promote women out of a </span><a href="http://www.catalyst.org/press-release/147/mens-support-key-to-creating-gender-diversity-in-the-workplace-according-to-catalyst-report"> sense of fairness</a>, <span style="color: #000000;">it is likely that an expanded pool of committed men will only come as additional, irrefutable, cause-and-effect, controlled studies emerge to prove the business case for women in management.</span></p>
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		<title>Real Estate Case Study: Collaboration Transforms a Contaminated Gas Station into a Green Commercial Building</title>
		<link>http://www.j2partnerscoaching.com/blog/business/contaminated-gas-station-beautiful-green-commercial-building/</link>
		<comments>http://www.j2partnerscoaching.com/blog/business/contaminated-gas-station-beautiful-green-commercial-building/#comments</comments>
		<pubDate>Tue, 02 Jun 2009 20:38:22 +0000</pubDate>
		<dc:creator>admin</dc:creator>
				<category><![CDATA[Business Consulting]]></category>
		<category><![CDATA[Real Estate]]></category>
		<category><![CDATA[abandoned gas station]]></category>
		<category><![CDATA[brownfield]]></category>
		<category><![CDATA[collaboration]]></category>
		<category><![CDATA[contamination]]></category>
		<category><![CDATA[equity partners]]></category>
		<category><![CDATA[gas station]]></category>
		<category><![CDATA[green]]></category>
		<category><![CDATA[Greenworks on Grove]]></category>
		<category><![CDATA[highest and best use]]></category>
		<category><![CDATA[LEED]]></category>
		<category><![CDATA[real estate development]]></category>
		<category><![CDATA[solar]]></category>
		<category><![CDATA[US Green Buldings Council]]></category>

		<guid isPermaLink="false">http://www.j2partnerscoaching.com/blog/?p=20</guid>
		<description><![CDATA[This post discusses an equity partnership approach to property development that led to a spec commercial building in Montclair, New Jersey.  The post further discusses the property owner's decision to bring in partners, the importance of transparency and what led us them pursue this project in an environmentally-sustainable manner.
]]></description>
			<content:encoded><![CDATA[<p>According to the <a href="http://www.epa.gov/OUST/petroleumbrownfields/pbfaqs.htm">US Environmental Protection Agency</a>, there may be as many as 225,000 abandoned gas stations and lightly contaminated petroleum sites in the USA.    These eyesores blight communities, but the good news is that these properties can be brought back, cleaned and returned to productive reuse.  </p>
<p><img class="alignleft size-full wp-image-47" title="image" src="http://www.j2partnerscoaching.com/blog/wp-content/uploads/2009/06/image.jpg" alt="image" width="201" height="152" />In 2005, my wife, Judy, and I purchased a former Esso gas station property in our hometown of Montclair, New Jersey.   For several years I ran a business from there called World Pottery, which was a garden pottery import warehouse with plants.  It was always our plan to improve the original, run-down cinder block structure.</p>
<p>First we needed to deal with the contamination.  When we occupied the property in 2000 it was filthy, with dozens of old tires, chopped up engine blocks and unidentifiable auto parts, oil spills on the pavement and soot so thick on the interior walls you could draw in it with your fingertip.  We spruced it up enough to run a successful garden pottery business.  Lurking underground, however were more problems caused by leaky tanks, spilled gasoline and oil.  What you can&#8217;t see is scary.  Was this a $10,000 problem.  A $100,000 problem.  $200,000?  More?  You just don&#8217;t know.  Judy and I had great trepidation but no choice and we entered into an NJ state-run environmental remediation process that, though very slow, ended up not being as costly as our worst fears.  At the same time we selected an <a href="http://www.sionasarchitecture.com/green.html">architect</a> and began thinking through our options.  </p>
<p><strong>Plans A, B &#038; C(ollaboration)</strong><br />
Plan A was a 2 story mixed use building.  There would be three modest apartments on the 2nd floor and two retail spaces at ground level.  Then construction estimates came in high, especially for the rental apartments, and things went from bad to worse when in April 2006 the township approved an affordable housing program that would have added a $45,000 fee to our modest project.  </p>
<p>Plan B coincided with a revised business plan for World Pottery and was a single story building with a useable roof for retail displays.  It passed township review, garnering the required variances, but the “nut”, all falling on World Pottery, seemed too large, too risky.  It was mid-2007.  Our estimated development budget of $700,000 fell on the low end of the range of bank commercial financing programs, which generally ran from $500,000 to $5,000,000.  The low end is the most expensive end, where flat fees consume larger percentages of budgets.  Sensible bankers advised a home equity loan &#8212; risky, but a possibility for Judy and I.  </p>
<p>Then we looked at the office building across the street &#8212; where Bob, Jack, Jason and David worked.  Bob and David were Wall Street veterans turned developers.  Jack is the best builder in town.  Jason runs a medical business and has serious interests in jazz and environmentalism.  They had a direct interest in the neighborhood and it took no time to determine that a partnership was the way forward.  We&#8217;d use no banks, the project would be all equity.  Together we joined in a new corporation, and simplified Plan B into Plan C – a single story green commercial building.  We also decided to make this a spec building and to close the World Pottery retail business.   Having a retail store had its rewards but the hours were long and being a small and independent retailer is a tough road in 2009 so we refocused World Pottery toward distribution only, eliminating our need for retail space. </p>
<p>The partnership was a true collaboration.  One important key is that our partners were also professionally involved in the project.  In addition to writing checks for 100% of the construction costs, this group met at least weekly to hammer out details and identify savings.  </p>
<p>The resulting project came in without debt risks and has gotten rave reviews by town residents.   <em>It was the talk of Spring season soccer sidelines!</em>     Nearly finished, it features 14 foot ceilings, old-look brick, onsite parking, rooftop solar panels and low water native landscaping.  We started in August 2008 and more or less had it completed by February 2009.  We have two signed leases for 100% of the space and are now hammering out the interiors with scheduled occupancy set for September 1, 2009.</p>
<p>Judy and I could have chosen to take this on ourselves and kept 100% of the equity but to do this we would have had to put in way more cash than we did, we would be burdened with a small mountain of debt and made novice mistakes.  What for?   We are fortunate to have found tenants so quickly in this terrible market &#8212; thanks to our partners.  As it stands we are the largest shareholders with the balance of the equity split among the partners.  A bookkeeper distributes balance sheets and P&#038;L’s each month &#8212; everything is transparent.</p>
<p>With the building now fully leased its value is at its maximum and we are about to begin shopping to put a mortgage on the property and take out some money.</p>
<p><strong>Replicable Approach</strong><br />
I think this is a replicable approach.  Following this model, property owners could transfer their properties into a new corporation where they would be joined by local partners and collectively write checks up to the total project cost, taking money out only after the building is fully leased.  These local partners can be anyone, but the power of our partnership came from the composition of its members &#8212; all of whom added value during the development process.  For property owners the message is to go all the way and develop their properties into their highest and best uses, then – <em>after creating value</em> – cash out.  Too many commercial properties sit vacant and forlorn as their owners wait for huge paydays upon selling.  They want the value of the eventual highest and best use without the work or investment involved in creating it.  Our approach turns this on its head.  Collaborate to make the value real, then share the rewards.<br />
   <strong><br />
Going Green</strong><br />
In the first partner meetings during winter 2008, we decided to construct a green building.  I had previously secured a hefty rebate on solar panels from the <a href="http://www.njcleanenergy.com/renewable-energy/home/home">NJ Clean Energy Office</a> and that, combined with the groups’ inclinations, caused us to explore obtaining LEED certification. LEED, which stands for the <a href="http://www.usgbc.org/DisplayPage.aspx?CategoryID=19">Leadership in Energy and Environmental Design</a>, is a green building rating system that provides standards for environmentally sustainable construction.</p>
<p>With the building complete, in March, 2009 we pressed the “submit” button on the U.S. Green Building Council’s website, having completed an application for Gold Level, LEED status.  We could have done less and just had a few green items but our group doesn&#8217;t tend to cut corners.  LEED provides a framework and requires a discipline throughout the construction process that produces the most sustainable building.  And the LEED process places great emphasis on energy and producing a high performance building.  Thanks to treated glass, awnings, cellulose insulation and attention to detail, our tenants will enjoy a well lit, tight building with clean air and reduced utility bills. </p>
<p><strong>The Curse of Small Projects<br />
</strong>When you build a commercial building your money wants you to build as large as possible.  Small projects, however, have constraints.  This property is on a corner lot and we nearly complied to the letter with onsite parking requirements.  So with setback requirements on two sides and with providing 15 of the 17 required spaces (we received a variance for two), the required sitework was more and the resultant building footprint was less, than our money would have liked.  And LEED certification raised our building construction costs by roughly 7%.  On larger buildings I can see how LEED certification would be at cost parity with conventional construction but the very small size of our project, with 3,500 square feet to spread costs over, led to an inevitable premium.  I think we could do it again for a 5% premium, maybe less, knowing what we now know having gone through the process once.  </p>
<p>On the other hand speed has positive effects on ROI and we did lease the space quickly &#8211; in part because it is green.  Still it is clear that small properties are difficult-to-develop and offer lower ROI than somewhat larger projects.  Given that many of the 225,000 contaminated properties nationwide are like our property, former gas stations likely to have similar physical characteristics, it is no wonder their positive reuse is taking time.   </p>
<p>The lesson from this project is that small or large, green or not, collaboration was the mechanism that moved things forward.  I&#8217;d encourage all property owners to explore whether this approach makes sense for them.</p>
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